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Voluson Expert Touch Panel

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Awhelan View Drop Down
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Joined: Mar 14 2011
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    Posted: Mar 14 2011 at 7:33am
I've noticed that the touch panel on my voluson expert BT02 does freeze from time to time

When the buttons are pressed nothing happens

I've cleaned it and even washed my hands

Is there any way of knowing if it's a software or hardware problem

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caruso122 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote caruso122 Quote  Post ReplyReply Direct Link To This Post Posted: Mar 14 2011 at 11:20am
Hello Awhelan,
 
Does this occur on just the touch panel or all keys?
 
I would recommend re-seating all the cables to the keyboard as well as re-loading software. If the problem persists, verify all the power supplies are within OEM specifications.
 
Finally, if the problem still persists, it is most likely a fault with he touch panel.
 
Here are the compatible part numbers:
 
KTZ154629 GEU8 USER INTERFACE FOR GE VOLUSON 730 (EXPERT - KEYBOARD, TRACKBALL, DISPLAY, SPECIAL KNOBS, SWITCHES - REPLACED BY GEU80 - P/N: KTZ154693)
 
KTZ154693 GEU80 USER INTERFACE FOR GE VOLUSON 730 (EXPERT - KEYBOARD, TRACKBALL, DISPLAY, SPECIAL KNOBS, SWITCHES - REPLACED BY GEU90 - P/N: KTZ154731)
 
KTZ154731 GEU90 USER INTERFACE FOR GE VOLUSON 730 (EXPERT - KEYBOARD, TRACKBALL, DISPLAY, SPECIAL KNOBS, SWITCHES - CAN REPLACE GEU80 - P/N: KTZ154693)
 
Best regards,
 
Chris
C&C Medical Solutions, Inc.
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Christopher Turner
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